IT Support
One team to call when something breaks — whatever it is.
This is the core of what we do: a team on call for the day-to-day IT issues every business runs into, not only the major ones. Most problems are resolved remotely and quickly, with proactive monitoring catching things before your team even notices — backed by clear response times, not a queue you have to chase.
What's included
- Remote helpdesk support for your whole team, not just a single point of contact
- Proactive monitoring across devices and core systems, catching issues early
- Clear response times, so you know what to expect when something goes wrong
- Every request logged and tracked, so nothing gets lost or forgotten
- One team who already knows your setup, not a rotating cast of strangers
- Microsoft 365 set up and managed as standard — no separate line item needed
Pricing
Pricing shown below is indicative only, while we finish market research. Get in touch for a real quote based on your setup.
Essentials
For small teams who need reliable day-to-day support
From £XX per user / month
- Remote helpdesk support
- Core device monitoring
- Standard response times
Growth
For businesses that depend on IT running properly, every day
From £XX per user / month
- Everything in Essentials
- Priority response times
- Proactive network & hardware monitoring
- Quarterly strategy check-ins
Enterprise
For businesses with more complex, multi-site needs
Custom quote tailored to your setup
- Everything in Growth
- Multi-site support
- Dedicated account contact
- Custom SLAs
Ad-hoc / one-off work
From £XX/hour
For project work and one-off jobs outside a support plan — see our Projects page.
Other services
Cloud & Microsoft 365
Microsoft 365 licensing, setup and ongoing management — bundled into a support plan, or bought and managed as a standalone service.
Learn moreHardware Support, Repairs & Procurement
Diagnostics, repairs and procurement for laptops, desktops and workstations, so a broken machine is a minor interruption, not a lost day.
Learn moreNetworking
Switch configuration, LAN setup and Wi-Fi that's fast, secure and doesn't need babysitting.
Learn more